The Terrell Team Receives Top Awards in 2015
Number ONE Century 21 Team in the 5-State MidSouth Region
For the second year in a row, The Terrell Team has been declared the Top-Selling Century 21 Team in 5 States!
2015 Pinnacle Award for Customer Service
The Terrell Team has had an overall survey satisfaction score greater than 95% for at least two consecutive years, conducted by and independent third party company “Real Satisfied”.
2015 Double Centurion Team Award
The Terrell Team’s sales production in 2015 was double the amount required for the Centurion Award from Century 21
2015 President’s Team Award
By achieving both the Quality Service Pinnacle Award and the Centurion Award we receive the Century 21 President’s Award, Century 21’s most prestigious award. This is the second year that the Terrell Team has received this award, and personal recognition from the President of Century 21.
Century 21 Four Seasons Agent of the Year 2015
The Terrell Team was, once again, the Top Producing Team at Century 21 Four Seasons
#1 Team in Mid-South Broker’s Council East Tennessee
Top Teams of Tennessee as Rated by RealTrends- America’s Best Real Estate Agents
Ranked Top Ten Best in Client Satisfaction for The State of Tennessee by the American Institute of Real Estate Professionals
Awarded “ALL STAR” Award for Our Monthly Newsletter by the Internet marketing Company, Constant Contact. This puts the Terrell Team in the top 10 percent of hundreds of thousands of international companies!
Thank You to Our Team of Agents and All of Our Clients!
My Client Ratings
My Recent Testimonials
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“I had the pleasure of meeting Jane Terrell, but most of my contact was with Lynn Chalache and Jared Drager. They both demonstrated a willingness to go above and beyond what is normally expected of a realtor. Lynn and Jared worked together to help us buy our home in Tennessee, the place we wanted to stay. The draw of family in another state caused us to decide we needed to sell and return "home", so we naturally called upon them again. Lynn helped us put the "right" price on our home, and helped us through the negotiations that gave us 99% of our asking price. If you're thinking of moving to the Sevierville-Pigeon Forge-Gatlinburg area, do it! It's a great area, with friendly people, and low property taxes. If you want the best deal for your money, go with Jane Terrell Real Estate, and ask for Jared or Lynn. If you're undecided, sign up for Jane's newsletter. You'll get a better idea of the area, and of the real estate offerings there.”
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“I had never spoke with Jane until I decided to sale my home. Once I did talk with her I made a quick decision to go with her on this transaction. She is such a nice and wonderful person and very accommodating on every aspect on the sale of the house. When I would text or call her about something she was very quick to respond to my questions. If I every bought or sold another house in the area I would definitely go with Jane. I was more than Pleased She but the house on the market on Jan. 29th and it went under contract on Jan. 30th.”
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“Thanks for getting this property sold so mfast.”
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“Highly recommend Jared Dragger he is always quick to respond anc to get into that i needed”
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“Jane Terrell represented us well as the seller's agent. It was a pleasure working with her.”
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“For many many months I received ongoing listings as I wanted to move from FL to TN and when the time came the Terrell team came through and with the hard work from Jane ,Luisa and Theresa everything came together Thanks for all the hard work”
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“Thanks Jared Dragger for your knowledge and help.”
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“Jared was wonderful to work with . He is extremely knowledgeable on the area and helped us coordinate everything from afar . He even went as far as to meet our furniture delivery company When they arrived before we could . We will definitely be recommending others to him .”
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“Josh Wells and the Century 21 Terrell team were a pleasure to work with .I would highly recommend them to anyone . It has been a pleasure from start to finish !”
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“Wonderful experience”
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“This is like I said I live in California and buying a house in Tennessee. With that being said I have to rely on my realtors and Theresa and Jake were wonderful they went out of their way to help me. I can't wait to get into my new house get it fixed up. I would love to come by the office and meet everyone. Blessings, Brenda Kidd”
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“Acted like it was her property to sell you can't beat that service”
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“Joshua Wells was awesome to work with Again Joshua wells Was Great”
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“We moved to the Gatlinburg area August 4, 2017 and living at Gatlinburg Falls. Our check out date was September 16, 2017. We tried a few brokers and they were too busy to check back with us. We’d requested a showing on 4 separate homes all were under contract and sold before brokers called to make arrangements for us to see the properties. By chance the fire inspector, Mike Oakley, came to our cabin and I asked if he knew a responsible real estate agent. He gave us your name and number. I’d like to thank Jared Drager for listening to us. Paying attention to what we were looking for and getting our house in one week! Impressive work. Thanks for a happily ever after. Jane knew there was a timeline and she got the job done. Great group that has the ability to pair listings with potential buyers without wasting time.”
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“It was a pleasure working with Jared Drager on this purchase. His local knowledge of the area was very beneficial in helping me make the proper offer & what to expect as a rental property owner in the Pigeon Forge community. Jared was there for my questions & concerns throughout the process & beyond.”
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“It was a true pleasure working with Louisa Dees. She was very attentive to what we needed and always communicated in a timely manner. She seemed willing to go the extra mile to meet us on our schedule (important sine we live out of state) and was very professional throughout the whole process. She was very patient in answering our many questions about the process and offered valuable advice and contacts to help us through the inspection and closing and beyond as we prepared to rent our new property. We will definitely contact Louisa and Century 21 again when we are in the market for another property in the area.”
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“We had dealt with other brokers from other offices/firms in other searches and had mixed results, from a lack of knowledge to a complete lack of caring. We found that the team from Century 21 to be great, we dealt with Josh Wells from the Jane Terrell team and couldn't be happier, always returning calls and having answers and caring about us. He carried us through the entire transaction from search to closing. Thank you Josh”
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“Your firm was recommended by a realtor/friend here in the Nashville area who has helped us with approximately 9 property purchases or sales. we did not work directly with the broker, but with Jared Drager...WHO IS EXCELLENT!!!”
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“Very Professional at every stage of the sale. Everyone was helpful and engaged to make this a good experience. I would recommend Jane Terrell to everyone that is interesting in buying or selling real estate.”
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“Lynn was GREAT to work with and would highly recommend her...Fantastic experience! We now have dealt with Jane, Jared, and Lynn and all 3 have been nothing but wonderful to work with on the buying and selling of our properties. They did a fantastic job on taking photos of our properties, which is a huge deal. All were very professional, pleasant, and quick to respond to my all my texts and emails. This is the group to hire if you want your property SOLD and handled professionally.”
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“The entire process from listing to post closing was very professional and so easy for me. I have dealt with Real Estate companies in several markets across the southeast. Jane Terrell is the best I have ever dealt with. Everyone on the Jane Terrell team was very professional and made my life very easy and I felt comfortable at every stage of the process.”
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“Theresa made buying our first investment property a great experience. She's very knowledgeable about the area & picked up on our needs very quickly. We hope to do this again in the near future & we'll be calling Theresa again!”
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“Not only is she a lovely lady but an excellent realtor. She was the most professional realtor we have ever worked with and made the whole process a pleasure.”
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“Jane Terrell was fabulous in every respect. She helped me sell my home in Gatlinburg. She provided expert advice on the value of my home, getting it listed and sold in very short order. Her entire team was extremely knowledgeable, professional and responsive. My home sold quickly and I am very pleased with the outcome. I really like this team concept, everyone has their area of expertise, from start to finish.”
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“Handling the property for an out-of-state owner in a timely, professional way was very important to us. It can be difficult to divest of a property that you are "attached" to and has become a second home. Everything was handled appropriately.”
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“everything went faster and smoother than i could have hoped. century 21 and jane did a awesome job”
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“We used one of Jane's agents to help us find a home in a timely manner. We would highly recommend her team. Even through all the disaster of fires, they never dropped the ball even once. We will definitely use again, if and when a need arises.”
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“Luisa was a fantastic real estate agent. She was very knowledgeable about real estate in the area and was very purposeful in her search to find my dream cabin. I truly enjoyed the time spent with Luisa. I would highly recommend Luisa and Century 21.”
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“Jake was outstanding”
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“Theresa on the Jane Terrell Team helped my family with an out of state transaction and all of us couldn't be more pleased!”
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“We went with Jane because she was genuinely interested in helping us. I almost instantly trusted her and knew she was someone that would take care of us. Jane and her team's knowledge of the market in the Smokies is insanely vast---they are the best. We worked directly with Jared on our second purchase and he was terrific! He worked swiftly and efficiently to help us replace our cabin we lost in the Gatlinburg fire. We can't thank him enough!”
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“Jake did a great job working with us during the process. He was really easy to work with.”
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“This was our second time buying a Tennessee property using Jane Terrell's Century 21 services. The knowledgeable and courteous customer service provided by Jared Drager made our second experience even quicker and easier than the first. I highly recommend Century 21 for your Smokey Mountain real estate needs.”
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“We absolutely recommend Jared Drager. He is a hard working man, and dedicates his time to help you find the perfect property. We are very satisfied with his work.”
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“We saw an ad for another property on either Zillow or Trulia and called about that. Once we met with Auggie, he realized the property we ended up buying was what we were looking for. We appreciate the communication about the area that you posted on Facebook and through emails as the community dealt with the fires. We were actually able to give information to folks who were worried about loved ones because you kept us updated.”
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“Jared was the best. Fast, efficient & extremely knowledgeable. I'll recommend him to others and we will use him again.”
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“Great marketing plan. We had offer within 8 weeks but due to fires in area, the closing was delayed. So realtor got me sale quickly and I was happy with the experience. My agent was Lynn Chelance part of the Terrell team and she was very accessible, helpful and great to work with. She did a great job navigating thru the complications that arose because of the fires. I would definitely use Lynn and the Terrell Team again!”
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“You were fantastic in every way!”
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“Great group of folks!”
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“Jared Drager went above and beyond to help us have the best buying experience possible. He educated us about the area and provided valuable insight into the different homes that we looked at. He exceeded our expectations and we look forward to working with him again in the future!”
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“Jake Cowart was an excellent agent for us. He returned calls, emails and text promptly. We made an offer on a property not knowing he was in Mexico on vacation. I told him we could do it when he returned from vacation, but he said it was not a problem. He worked up a contract and sent it to me that night. We would use Jake exclusively for all our property sale/purchases and consider him a friend. Thank You”
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“Very professional, knowledgeable and friendly. Did not waste any time getting the property sold.”
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“My realtor Auggie was fun to work with.”
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“I've been a Realtor in SC for 20+ years. I had a referral to another agent in the area, but after three attempts to contact him with no response I moved on. I started with the standard Google search which included the requirement that I not have to work in dual or designated agency. I looked for teams or agents promoting specialized buyer agents. The results of that search plus the location of the Century 21 Four Seasons office on Ski Mountain made me feel Jane's team would be my best choice. I worked with the Jane Terrell team during the most difficult period the people of Gatlinburg have ever faced. The cabin I purchased went under contract on Monday afternoon. The fire roared through that night. Jane and her team made sure I was kept up-to-date by both personal contact and and excellent series of newsletters written during a time of enormous personal stress and uncertainty. I found that level of customer service to be extraordinary. I would highly recommend Jane and her team to anyone.”
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“This was the second time we have used this reality and Jared Drager as our agent. Both times we can not say enough as to how well a job they did. We can very highly recommend them for anyone that needs a reality company.”
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“Working with Jane initially via email for about two years, then meeting the first time in person last spring to learn more about possible homes in the area was always a pleasant experience. She was helpful in making recommendations, and understanding what and where we should look. When she had to be out of town during Thanksgiving week, she had Theresa Raymond meet with us and show us the homes we had chosen to look at . Theresa was pleasant from the moment we met with her, and was very quick to pick up on what my wife was looking for in a home. She patiently showed us several homes and answered our questions about each one. Once we made an offer she was very efficient with all the paper work, we had a response to our offer in about an hour, and were able to close in less than 30 days. It was a great pleasure working with Jane and Theresa, and we would recommend both of them to potential buyers or sellers.”
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“Marvin and Debra Miller wanted to add that the agent we dealt with for about a year - Theresa Jean - has helped us tremendously in looking for the right home in the right town/area. She showed a lot of patience and showed us that she was devoted and time was not limited to help us find a place. We owe a lot to her. We did find a beautiful home that she suggested we look at - and, fell in love with it. The outcome was us purchasing this home in Dandridge - which is a beautiful area. We are very excited to move to our next chapter in life. Thank you Jane Terrell for employing a dedicated employee at Century 21 Four Seasons Realty.”
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“My agent Luisa Dees of Century 21 Four Seasons Realty was great to deal with. Her professionalism and local knowledge of the community and backroads was a great help. Luisa understood my wants and needs, she made herself available to anwer questions throughout the entire purchase. I was lucky to have been referred to Luisa by a mutual friend. I would reccomend Luisa Dees and Jane Terrell to anyone interested in purchasing a home! Thanks for a job well done!”
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“My husband and I have just purchased our fourth property from Jane Terrell's office. We have worked with Jane in the past and she's wonderful. More recently, we've been represented by Jared Drager. We've come to think of Jared as a friend, as he's taken the time to get to know us and know what we like and what we don't. There is never any pressure. Instead, he works to help you find just the right property. Not only have we kept coming back for the great service, we've also recommended this office and the realtors to family and friends. I highly recommend Jared Drager and Jane Terrell!”
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